BT Guard support called me an ***!!
I purchased a program for downloaded torrents from BT Guard - they did not offer a free trial, but claimed if you were not satisfied you could request a refund at any time. I had issues with the program and tried on numerous occasions to get help from support, and never got a single response. Finally I cancelled. End of problem, right? WRONG Even though I canceled within a week's time, they continued to bill me automatic monthly charges. I contacted them again - no response (as was expected) I then filed a dispute with Paypal documenting my issues with them - and once again wrote BT Guard Support stating I wanted all the funds refunded and would end the dispute if they did so........ Their response to me? Get this:
BTGuard Support email@example.com
1:02 PM (1 hour ago)
By filing a dispute you will get a refund ***.